Find answers on the following:
- How fast will my yarn be delivered?
- Do I get the same dyeing / dyelot?
- How safe is it to shop at LindeHobby?
- What happens when I have ordered?
- I have not received order confirmation?
- Can I place an additional order?
- Can I change my order?
- How do I get a specific coloring / dyelot?
- I bought a digital pattern- how can I download it?
- How do I return yarn and / or accessories?
- Can yarn be physically picked up at the address?
- Can I order by email or phone?
- How do I get in touch with LindeHobby?
How fast will my yarn be delivered?
We pack and ship 365 days a year. Once your order leaves our warehouse you can expect 3-5 weekdays with Royal Mail.
Do I get the same dyelot?
Yes!, we always ship the same batch/dyelot numbers.
How safe is it to shop at LindeHobby?
Extremely safe! All transactions are 100% encrypted.
What happens when I have ordered?
You will recieve an order confirmation. Please check your spam folder if it does not arrive within a few minutes.
I have not received order confirmation?
- Message us via facebook here
- Email us at info@lindehobby.co.uk
- Check your spam folder
Can I place an additional order?
Yes for sure! However, if the initial order has been packed it will be too late to add more. Please contact us as soon as possible if you need to add to your order and we will do whatever we can to help you.
Can I change my order?
Certainly. Please contact us as soon as possible. We ship very quickly, so we might have packed and shipped your order already.
How do I get a specific coloring / dyelot?
Yes, please contact us and we can check if we have a certain batch.
How do I return yarn and / or accessories?
We have a easy to use return portal that you can find right here.
Can I order by email or phone?
We only accept orders via our website.
How do I get in touch with LindeHobby?